SafAlert Client

 

SECTION IV. Installing SafAlert Client

NOTE: Click on red text for more details on highlighted item

 

CONTENTS:

 

  1. New Account Registration
  2. Upgrading from version 2 or 3
  3. Audio Connection
  4. Connecting two or more radios
  5. Client Software Installation

 

 

 

 

 

1. Registering a new account:

 

  1. If you have not already registered for a SafAlert account, please visit www.SafAlert.com to obtain login credentials.
  2. Run SafAlert by double-clicking the desktop icon, or run from the Windows Start Menu.
  3. You will be prompted for a user name, password and ID. These credentials are provided at time of registration on SafAlert.com.
  4. Follow the to complete the installation.

 

 

 

 

 

2. Upgrading from SafAlert Notifier Version 2 or 3:

SKIP to the next section if this is a new installation.

NOTE: Your settings and data will NOT be deleted.

  1. When registering at SafAlert.com, import your data files when prompted.
  2. Download and install the current version of SafAlert Client (see section 3 above).
  3. If prompted, click "Yes" to allow this program to make changes to your computer.
  4. Follow each step of the Installation Wizard.
  5. If prompted, "Folder already exists, would you like to overwrite?" click "Yes."
  6. Click "Next" at each prompt and "Finish" to complete the installation.

 

 

 

 

 

3. Connect Receiver Audio

This step should be completed BEFORE launching the client software.

3.1 For a single radio channel, connect receiver's speaker output to one of the computer sound card inputs, MIC (usually pink/red) or LINE (usually blue):

Preferred method: Using a 1/8" computer audio or iPod cable (either mono or stereo type should work)

iPod cable

 

Sound card connections

3.1.1 Alternate method for audio capture:

If your computer has a microphone connected, simply place the microphone near the radio receiver's speaker.

3.2 Verify receiver is tuned to the correct frequency, and receiving desired dispatch station clearly (excessive static or interference can cause missed alerts). Receiver volume should be no higher than about 25%. If using a scanning receiver, it is best NOT to scan, as this can cause critical parts of tone transmissions to be missed. Keep the scanner in MANUAL mode to avoid missing calls.

3.3 If you with to hear the radio, be sure computer speakers are connected, turned on and volume up part way.

 

 

 

4. Connecting two or more radios

- requires a channel splitter cable (available from Exigen) which separates the Left and Right audio channels so a radio can be connected to each.

 

3.5 Connecting three radios will normally require an additional sound card, unless the computer has two or more audio inputs, such as MIC and LINE.

 

 

3.5 Connecting four radios utilizing an external sound card:

 

 

 

 

 

 

5. Client Software Installation:

The SafAlert Client folder is created under the All Users profile unless the user installing the application does not have administrative privileges, in which case it is created in the user's profile.

  1. After downloading SafAlert Client, launch the setup file to begin Installation Wizard.
  2. If prompted, click "Yes" to allow this program to make changes to your computer.
  3. Follow each step; Click "Next" to continue.
  4. Click "Finish" to complete the installation.
  5. Follow the Setup Instructions to finalize application settings.

 


 

If you have any problems, first review the Support FAQ. If you still cannot resolve the issue, feel free to contact Technical Support.

 

 

 

 

Disclaimer:

Actual performance may vary between different computers and sound cards. The author makes no warranties or guarantees of performance or suitability for any particular purpose, and assumes no liability whatsoever for the use or misuse of any software products. This product is not intended for use as a primary means of notification. The author cannot guarantee timely message delivery and has no control over the Internet, third-party mail servers, or carrier networks.